Terms of Service

 

TERMS

The following terms and conditions are part of the sale transaction (contract).  If buyer does not consent to all of the terms below, please return the unused Equine/Canine Light Therapy pad for a full refund.  Using our product implies consent to all terms.

 

Important User Information

Equine Light Therapy®, Canine Light Therapy and Reguli Management Co. accept no liabilities for the improper use of According to "Gospel" Equine/Canine Light Therapy pads. There are no implied or express warranties or guarantees offered concerning the effectiveness of Equine/Canine Light Therapy pads. The user understands that many different factors can cause health concerns in animals and the use of Equine/Canine Light Therapy pads is not guaranteed to solve or correct any health or injury related issue. Equine/Canine Light Therapy pads are not cleared by the FDA for marketing for use on humans.

 

Covenant Not to Sue and Waiver

You hereby agree not to sue, assist in or be a voluntary party to assist in or be a voluntary party to, except as required by law, any action, suit, or proceeding against Equine Light Therapy®, Canine Light Therapy and Reguli Management Co. for any claims, actions, suits, damages, liability, losses or expenses of whatever kind or however arising out of or relating to your use of their Products. You further hereby waive any and all rights you may have to sue, assist in or be a voluntary party to, except as required by law, any action, suit, or proceeding against Equine Light Therapy, Canine Light Therapy and Reguli Management Co. for any claims, actions, suits, damages, liability, losses or expenses of whatever kind or however arising out of or relating to your use of their Products. You agree to defend, indemnify and hold harmless Equine Light Therapy, Canine Light Therapy, Reguli Management Co, its officers, directors, employees, agents, successor and assigns from and against any suits losses, claims, demands, liabilities, costs and expenses, including reasonable attorneys' fees, that they may sustain or incur as a result of any claim against them based upon use of their Products. 

 

Warranty

We provide a six month warranty from date of purchase on all Equine/Canine Light Therapy pads. We test each pad to ensure its reliability, but if you have a problem, contact us immediately and we will arrange to have your Light Therapy pad repaired.

This warranty does not cover pads that have been stepped on by a horse or not properly used.  

If your Light Therapy pad is out of warranty or is damaged by an incident not covered under warranty, don't panic! Contact us and we will repair it as economically as possible. The pad will have to be examined by us to determine the cost. We do all repairs in our facility and if received on a weekday, we will have your repaired pad on its way back to you within 24 hours.  All of our light therapy pads are repairable!

 

Money Back Guarantee

We offer a 30 day money back guarantee on all of our Light Therapy pads.  If you decide you do not want to keep your Light Therapy pad contact us within 30 days of purchase to request an RMA.  This does not include battery packs.  This policy is only for products purchased directly from us, if you purchase from one of our retailers, please check with them for their return policy. Shipping costs are the sole responsibility of the purchaser, the light therapy pad must be returned in a box and insured with tracking.  Credit will be applied, less shipping and handling, if all materials are returned complete and undamaged and all is returned in a timely fashion.  If the Light Therapy pad is damaged upon return, we will deduct the cost of repair from the refunded amount. 
Returns must be postmarked within 14 days after receiving RMA.  We cannot provide refund of a light therapy pad if the serial number has been removed from the cord on the pad.

By phone: 1.615.293.3025By e-mail: questions@EquineLightTherapy.com   Monday - Friday: 9 a.m. - 5 p.m. CT

 

We'll need the following information to authorize your return:

-Customer name, address and phone number

-Date of purchase

-Nature of the problem/reason for return 

This warranty does not cover pads that have been stepped on by a horse or not properly used.
Thank you for choosing Equine/Canine Light Therapy.
If you have any questions, please do not hesitate to e-mail or call us.